Frequently Asked Questions
Everything you need to know about bringing Parker on the Porch into your home.
What is the typical shipping timeframe for home decor orders?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping typically takes 5-7 business days to arrive at your doorstep.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our international shipping options in the near future.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original packaging. Please note that personalized items and final sale products are not eligible for return.
Are your products handcrafted or mass-produced?
At Parker on the Porch, we pride ourselves on a curated selection of artisanal and small-batch goods. Many of our items are handcrafted by local makers to ensure unique quality.
What should I do if my order arrives damaged?
We take great care in packaging, but accidents happen. If your item arrives damaged, please email us a photo of the product and packaging within 48 hours of delivery for a replacement.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it immediately enters our fulfillment queue. You may cancel or modify your order within 1 hour of purchase by contacting our support team.